Data Deletion Instructions

• Go to your Facebook profile's Settings & privacy → Settings.
• Open Apps and websites (or Business integrations, if you connected through a business account).
• Find Loopli and select Remove.
• Meta notifies us when you remove the app, and we start deleting the related data automatically.

If you connected Loopli through Meta Business Suite, open Business settings → Integrations → Connected apps (or Partners), select Loopli and remove its access.

Email hello@loopli.io with the subject "Data deletion request" from the email address of your Loopli account, or include the name of the Facebook Page or Instagram account you connected. We will confirm your request and delete your data within 30 days, except for limited records we are required by law to keep. Backups expire within a further 30 days.

• Access tokens and connection details for your Meta accounts.
• Content, comments, messages, insights and advertising data we obtained from Meta.
• Drafts, media, content plans, brand memories and AI conversations stored in your Loopli account, if you ask us to close it.
• Your Google Drive connection, and files imported from it, if you ask us to close your account.

If you connected Google Drive, open your Google Account → Security → Your connections to third-party apps & services, select Composio (the provider Loopli uses for the connection) and remove its access. Files you already imported stay in your Loopli media library until you delete them there.