Comments and messages
AI replies to Instagram comments and DMs, drafted in your voice
Loopli drafts a reply to every comment, mention and direct message on your Instagram and Facebook, in your brand's voice. Read, edit and send each one yourself, or let the agent send them for you.
One inbox for everything
Instagram comments and mentions, Instagram direct messages and Messenger conversations from your Facebook Page arrive in one inbox, per brand.
- Comments and mentions
- Instagram DMs and Messenger
- Hide spam in a click
A reply already drafted
Each conversation comes with a reply drafted in your brand's voice. Send it as it is, edit it, or write your own.
Sent by you, or on autopilot
By default you send each reply from the web app or the phone, or tell the agent in the chat to go ahead. Turn on autopilot for replies in Settings → Autopilot and the agent sends them right away, and hides spam comments too.
A first pass on a schedule
On the Pro plan, the inbox first-pass workflow gives new comments and DMs a drafted reply within minutes.
English and Portuguese
The agent drafts replies in English or Portuguese, and the app works in both languages.
Questions
- Does Loopli reply to comments and DMs automatically?
- It can. By default it drafts each reply for a person to send; turn on autopilot for replies in Settings → Autopilot and the agent sends them itself.
- Which messages does the inbox cover?
- Comments, mentions and direct messages from your Instagram professional account and your Facebook Page, including Messenger.
- Is the inbox on every plan?
- Yes. Every plan includes the inbox with drafted replies, starting with Starter at US$49 a month. The inbox first-pass workflow is on Pro and Agency.
- Can I hide spam comments?
- Yes. Hide a spam comment in a click from the inbox.
Clear your inbox this week
Create your account, connect Instagram and Facebook, and see your comments and messages with replies drafted. 14 days free, no card needed.